Professional Eye Care Limited
Branch Manager - Rose Hall, Montego Bay
Increase the overall productivity of the team by increasing employee engagement, implementing efficiencies
and capturing growth opportunities.
Provide excellent customer experiences by fostering a teamwork culture; meet and exceed customer
expectations of exceptional service; cultivate and nurture current and future customer relationships. Patient
referrals are the greatest compliment.
Manage daily operations, especially customer service, sales and finance activities, making improvements as
needed. Daily function of the office is streamlined, efficient and professional to support profitability.
Ensure growth, productivity, profitability through company sales and marketing strategies and effective
budgeting.
Required Knowledge, Skills, and Abilities
Advanced administration and strong leadership skills.
Successful at fostering camaraderie, team-building, problem-solving and strong employee morale.
Excellent communication, demonstrated in both verbal and listening skills with employees, as well as
patients. Demonstrates a professional and calm posture when confronted with an angry patient or
disgruntled employee.
Models a strong work ethic for staff by being reliable, dependable, and willing to "pitch-in” outside of normal
position responsibilities, providing an excellent leadership example.
Excellent knowledge and experience in computer skills; optometric software (on-the-job training provided)
and Microsoft Office.
Excellent knowledge with general office equipment, the ability to assess technical challenges and handle
these quickly and appropriately.
Excellent organizational skills.
Experience with managing human resources.
Demonstrates strong analytical skills through attention to detail and problem-solving techniques.
Ability to manage multiple projects at once.
Proven track record of good performance.
Education
First Degree in Management Studies or Similar discipline preferred;
An Associate Degree with 2+ years' experience in a similar role will be accepted in lieu of a First Degree;
Experience in healthcare is a benefit, but not a requirement.
Licensure/Certification not required.
Experience
3+ years Business Leadership/Management/Sales experience in a corporate environment (preferably healthcare) required.
All relevant candidates to please apply by sending your resume to hr@proeyecareja.com by March 2, 2020
