SOP - Technical Writer (Remote)

About Achieve Test Prep
We believe our people empower our company and are the reason behind our success. We are the largest test prep company in the United States that specializes in credit-by-exam college degree paths.

Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree via traditional methods. Achieve offers an elearning alternative, helping our customers test out of college credits in less time and for less money through credit-by-exam programs. Essentially, Achieve helps our customers bypass all of the busywork associated with taking traditional college courses, by instead equipping them with the knowledge needed to pass a single test-out exam. While our credit-by-exam programs can shorten the path to a degree at most colleges, the field where we have the greatest impact is the nursing profession.

Engaging and developing our people is one of the keys to our success at Achieve! Embracing a work-from-home model for all our global teams, you will join a collaborative culture with flexible work schedules that enable a better work-life balance. 

About the role

Achieve is seeking an SOP/Technical writer to collaborate with various departments to identify core processes and procedures and document the same. The incumbent will be tasked with reviewing and updating current SOPs already in place ensuring they are in accordance with the current practice and within the policy of Achieve




Responsibilities

Lead the efforts and process to gather and create SOP requirements or process improvements.

Ensure SOPs are written using the approved template adhering to the branding guidelines of the company

Act as the supportive source of knowledge for all SOPs and internal policy documents.

Maintain records and files of work relating to the policies and procedures of the company

Manage all aspects of the SOP document control and approval system and processes.

Work on initiatives and meet with various stakeholders/heads of departments

Highly experienced in Google workspace with the ability to manage files/documents on the organizational level



Requirements

Strong analytical, oral and written communication skills 

Demonstrated strong attention-to-detail and ability to work with accuracy.

Ability to work autonomously on multiple projects and to prioritize daily tasks and responsibilities effectively.

Track all SOPs from creation to implementation including sending reminders for SOPs about to request any new updates.