Customer Service Chat Representative - Work from home

Job Description

Do you enjoy flexibility and the ability to work from home?  Achieve Test Prep provides online prep exam courses to increase students’ likelihood of earning college credits via credit-by-exam.  We are a fully virtual organization with all team members working 100% remotely.  

Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or turing times with lower volume. 

Responsibilities:

• Answer incoming chats in less than 30 seconds
  

• Generate sales leads
  

• Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely
  

• Provide excellent customer service on a consistent basis
  

• Follow communication procedures, guidelines and policies
  

• Identify and assess customers’ needs to achieve satisfaction
  

• Provide accurate, valid and complete information by using the appropriate materials
  

• Give appropriate solutions and alternatives to customers chatting in
  

• Keep records of customer interactions, process customer accounts and file documents
  

• File tickets for customers where needed or direct customers to the team which will be able to resolve their problems
  

Desired Skills and Experience:

• Must be able to write fluently in English
  

• Flexible time shifts are available Monday through Sunday 
  

• Location: Home-based outside of the USA
  

• High School Diploma   
  

• Proven customer support experience 
  

• Chat handling experience is preferred
  

• Typing speed of 35-40 WPM
  

• Familiarity with CRM systems and practices
  

• Must enjoy communicating with customers through online written chat
  

• Excellent grammar and communication skills
  

• Ability to multitask, prioritize, and manage time effectively
  

Why Work for Achieve Test Prep? 

We believe our employees empower our company and are the reason for our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths.

 

Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam.

 

Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We offer on-the-job training and career advancement opportunities. Does Achieve sound like the place for you?

APPLY NOW

Holiday Babysitter

Sitter needed to sleepover with a 3 year old during the holiday period  

Preferably a mature , responsible woman in her 40s or older. 

Please contact williash@outlook.com / Please state weekly salary

Freelance Editor/Proofreader (Work from home)

As one of our talented freelance editors, you'll have the ability to work from home while choosing the types of assignments that interest you and editing completely on your own schedule. Our transparent, per-order pricing makes it clear how much a job is worth before you accept it. You can interact with both in-house staff and other freelancers through our online forums, and you'll also receive incentives that can be redeemed at online retailers. You won't have any of the hassles of bidding or pitching to clients, and you will be paid promptly.

Working with Scribendi requires a moderate level of computer and Internet knowledge. You need to be comfortable downloading and uploading files, saving and finding files on your computer, transferring files, renaming files, and using a website interface. You should have a good working knowledge of the major document file formats and their associated software programs. Some ability to troubleshoot technical problems is also helpful.

Standard:

• A university degree in a relevant field
• At least three years of experience in editing, writing, document production, or language teaching
• Native-level English ability
• Excellent reading comprehension skills and the ability to follow written instructions and work independently
• Be absolutely fanatical about meeting deadlines
• An average editing/proofreading speed of 1,000–1,500 words per hour
• Microsoft Word 2010 or later on a secure computer
• Broadband/high-speed Internet access
• The ability to accept payments in your own account in US dollars 
• Must not reside in the US jurisdictions of California, Colorado, Hawaii, Illinois, Indiana, Kentucky, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, North Carolina, South Dakota, Washington DC, West Virginia, or Wyoming.

Preferred:

• A graduate degree in a relevant field
• Access to additional word processing/document production software (e.g., Open Office, LaTeX, Acrobat, Final Draft, Publisher, PageMaker)
• In-depth knowledge of one or more style guides (e.g., Chicago Manual of Style, Turabian, APA)

*Please note that all freelance editors are independent contractors for Scribendi. You should be aware that certain geographies require that specific requirements be fulfilled, such as having your own business or filing forms, to be considered an independent contractor. We recommend checking into this matter for your place of residence before starting the application. 

Please note that applications for the freelance position are NOT accepted by email. Please do not call or email for more information or to discuss an application. Please read the FAQ before applying, and please note that only those selected for evaluation will be contacted. 

APPLY NOW 

Copywriters (Work from home)

WHO WE'RE LOOKING FOR

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:

• Fashion (both mass-market and luxury)
• Skincare & Beauty
• Tech & Software**
• Finance & Investing**
• Law (family law, product liability, divorce, etc.)**
• Education
• Home Improvement
• Automobiles & Motorcycles (OEM and aftermarket accessories)
• Health and Wellness**
• Medical / Clinical**
• Digital Marketing
• SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries. Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.

Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

APPLY NOW 

Social Media and Community Manager

Social Media and Community Manager with a passion for design

Are you a people-person with a passion for design? Do you love helping people learn and become better designers? If this sounds like you, read on to discover a role that will help you use your skills and passions to improve lives!

We’re looking for a Community Manager to help us on our mission to become the world’s best and most recognized design school. At Interaction Design Foundation (IxDF), we’ve already helped over 90,000 graduates to improve their skill sets and careers—but we’re just getting started! Our ever-growing community now needs a passionate ambassador who will drive, shape and grow the conversation around great design everywhere.

This role is integral to our identity and our mission to democratize design education because we are not just a learning platform—we’re the largest community for designers and design enthusiasts in the world. As a Community Manager, you will represent this massive community and be responsible for its growth.

What you will be doing

You will help us achieve our vision to become the best and most recognized design school on the planet. We’re not just saying that. We mean it very seriously, and we’ve come a long way on that road so far. Ahead of you is a highly rewarding and enriching journey on which you will:

• Share engaging educational content with our online audience of over 750,000 people

• Further refine social media strategy for Interaction Design Foundation and its network of publications

• Meaningfully engage and converse with our social media audience each day

• Contribute to discussions in forums about design

• Form partnerships with influential blogs and individuals who could become advocates for our community and our content

• Help our online audience find the resources they need from our vast library of courses and open-source literature

• Optimize and perfect every element of how we engage with our online audience, from the copy in our social media posts to the tools and processes we use to maintain conversations with our users

Our community is at the heart of what we do, and we put a colossal effort behind serving them as best we can. That’s why we’re looking for a talented and hard-working Social Media and Community Manager who has an eye for detail, an empathic nature to help people and a natural drive for perfection.

If you’re hungry to develop yourself professionally, you’ll find huge potential within our team to grow new skills. Overall, if you’re ready to help our community and, in turn, change the future of education, then congratulations—you’ve come to the right place!

About you

• You have several years’ experience as a community manager on social media

• You are well versed with the unique nuances and technical capabilities of commonly used social media platforms

• You are a convincing and compelling communicator who can advocate effectively

• You are a great conversationalist who is highly socially intelligent and loves to encounter new people and new perspectives

• You know what ownership of a task means and how to deliver it

• You are fluent in written English with exceptional writing skills, perfect grammar and an appreciation for the power of tone, brevity and microcopy

• You have a keen eye for content and you can quickly understand what type of content is meaningful, appropriate and useful in each situation or each platform

• You are hungry for efficiency and constantly looking for ways to maximize your results arising from the time you spend on a task

Bonus points

You get bonus points if you …

• have worked as a leader and in senior roles

• have experience with working remotely

• are already a member of the Interaction Design Foundation

• have a passion for, or are proficient in, design

• APPLY NOW 
  

Tutors and eTutors Wanted

Aim Academics is looking for part-time and full-time tutors to provide in center tutoring at one of our locations and online tutoring services to students worldwide. If you have a mastery of ANY subject, we would like to hear from you! Apply to teach at one of our Tutoring Centers Please send us an email with your resume and required details to jobs@Aim4A.com. If your qualifications match with our available position, one of our representatives will contact via email. Thank you! Required Details in the Email In the subject area of the email please mention the following: Which location you are interested. Example: Canton, Farmington, Northville, Novi Which subject can you teach. Example: Math, English, Science, ACT, SAT, TOEFL, AP Classes Which level: Elementary, Middle, High, Advance, ACT, SAT, TOEFL Expected Compensation range Committment Teaching experience Ability to work at different center Passion for teaching Other Apply to teach online You may be located anywhere in the world; if you have a computer with a broadband Internet connection, you can now be part of the revolution in teaching & learning. Please read the requirements below and send us your resume and required details to jobs@Aim4A.com. Thank you! Method of Online Tutoring The tutoring will be provided online using audio and data conferencing. Prospective tutors must have access to the following: A personal computer with a broad band Internet access Computer speakers and a microphone Internet telephone software Skype (freely available at http://www.skype.com/) For some subjects, a digital tablet & pen mouse is highly recommended (details will be provided to you) The tutoring will also use a shared white board software that would be made available for free. Instructions for obtaining and installing the required software will be provided prior to the tutoring session. Tutoring Subjects & Goals Math, Science, English Language Arts, or any other subject Elementary, Middle, High School, and College Level, as well as general interest topics Homework help Preparation for standardized tests such as GED, PSAT, SAT, GRE, GMAT Required Qualifications for Tutors A minimum of bachelors degree in the subjects you would like to teach Excellent verbal and written communication skills in English Language Some teaching experience Ability to work during time zones to suit the students in Europe, North America, or Australia (please see Time Zones) Passion for teaching Required Details If you meet the above requirements, please send your resume and the following details to jobs@Aim4A.com: One paragraph write up on why you would like to do online tutoring Your compensation expectations Your Skype Username Your available hours (in USA EST)

Babysitter

We are seeking a nanny with lots of energy and a willingness to entertain and nurture our 5-month old baby girl. 

Desired Experience/ Attributes:

- Resides in the Kingston/St. Andrew parish

- 27 years or older female

- 2 years’ experience in childcare, geriatric care, teaching or pediatric nursing

Responsibilities include:

- Preparing/feeding the baby mashed foods and pre-expressed milk

- Playing with the baby, bathing her and putting her down for naps

- Changing diapers, as well as washing and hanging baby’s clothes 1-2x/week

- Keeping the main room tidy eg. mopping/sweeping if necessary

- Adhering to recommended Covid-19 protocols 

Hours: weekdays 7:15am-4:15pm sharp

Pay: $11,000/week paid fortnightly

Location: Manor Park area

Expected start: early-mid December

Please share a paragraph about yourself (include name/age), your phone number, plus contact info for two references (at least 1 work related) to IG @Emy_sthill or Whatsapp 427-8910 by November 19, for an interview. 

Patois speakers are a plus. Candidates without school aged children preferred. We have outdoor dogs which will be a challenge for those with allergies or a fear of dogs.

Sales Representative (work from home)

Sales Representative needed to work at a call center in Mandeville. attractive commission and base pay. Candidates should possess the following

Ability to work any 24-hour shift and is able to meet company KPIs

 

Participating in all refreshers, reviews or courses for policies, procedures, system

Possess excellent communication and organizational skills 

 Be energy driven and  Self-motivated 

Possess an excellent command of the English 

Qualifications & Experience: • A minimum of two (2) CXC passes, inclusive of English Language 

Possess strong verbal and written command of the English Language 

Minimum of two years (2) sales experience

Send your resume to supremejobvacancies@gmail.com or call 876-627-7356 interview commence October 31, 2020 between the hours of 7:30am - 3pm, our office is located at Lot 30 Nashville, Mandeville, Manchester.

Work from home opportunity

Become a Clickworker:

As a Clickworker at clickworker.com you work independently and completely according to your own schedule.

• There are no hidden costs or fees
• All you need is a computer with an internet connection
• No formal qualifications are necessary
• You receive payment once you’ve earned $ 10, your balance never expires.

• Clickworker is always looking for Internet users worldwide who can, for example, create or correct texts, participate in surveys or search and categorize data for us.

  How it works: You can sign up as a Clickworker free of charge. You work independently, your schedule is flexible and all you need is a computer and/or mobile device with an Internet connection. You decide when and how much you want to work – on a freelance basis.

• We take your online security seriously and never give your information to a third party.

APPLY NOW 

Caregiver (Kingston )

We are seeking a 30 plus year old #CAREGIVER to stay 2-3 days per week with a mature female in the Kingston 6 area.
Individual must be honest and patient and responsibilities will include but not limited to (making her meals, supervising her baths, ensure she takes her medication and light tidying up).

Please send an email to vacancy123ja@gmail.com with your:
1. name and number
2. experience and
3. whether you have travelled recently or had contact with someone who travelled recently;
4. Whether you have tested positive or been exposed to COVID-19; OR come in contact with someone was exposed to or tested positive to COVID-19.

If selected you will be required to provide contact information for 2 persons. 

ADMINISTRATIVE ASSISTANT / RECEPTIONIST

 Location : Portmore 

For Medical/Surgical facility in Portmore 

Applicant will be placed on a shift system and must live in Portmore to work the night shift at varying times Monday to Sunday.  

Must be competent in MS EXCEL . 

Posses strong leadership and social media skills .

 Email:  healthcarejobs22@gmail.com

Customer Support Specialist for Online Courses (Work from home)

Job Description

Mindojo is developing a self-evolving, adaptive AI platform for personalized education. Our products are already being successfully used to deliver market-leading courses by some of the world’s top media brands such as Bloomberg LP. We’re building a team of experts passionate about making a world-changing impact through our upcoming line of products.

In the Customer Support Specialist role you will respond to a wide range of inbound user messages, mostly via email and chat, but with the occasional phone or Skype call. Your primary aim will be to aid prospective customers to purchase one of our products. You will also help users, both pre- and post-purchase, with general customer support issues. You will need to master every detail of what makes our products amazing and the various difficulties and doubts users may encounter.

We have a brilliant team of content experts who create unique non-linear learning content, and we’re on the way to disrupting the global education market. On our platform, students are constantly engaged in personalized dialogue with our AI private tutor, far surpassing the efficacy of existing resources (textbooks, video or classroom lectures, and various e-learning products).

We offer a full-time contract for a remote customer support specialist. You can work from wherever you wish and the work schedule is very flexible.

Our culture

We believe in minimum bureaucracy and maximum creative freedom. Our team members enjoy plenty of autonomy and are measured mostly by their actual deliverables. We work hard (who’s not familiar with healthy deadlines?) but are happy knowing that our efforts will help improve the lives of many and help the global economy at large. We love people who can approach problems from different angles and who are comfortable asking tough questions and proposing innovative solutions. We aren’t afraid to switch to new technologies as soon as it makes sense, and as a consequence, much of our stack is always at the cutting edge. We’re continuously looking for ways to improve our processes, and everyone’s suggestions are heard and considered on their merit, not based on seniority.

Requirements

• At least 3 years experience in online customer support and/or sales of digital products/services
  
• Outstanding verbal and written skills 
  
• The ability to understand customers’ needs and to offer solutions based on those needs
  
• Passion for delivering customer happiness 
  
• Positive attitude and strong sense of customer empathy
  
• Strong common sense and good judgment, particularly knowing when to escalate problem areas/issues 
  
• Ability to prioritize and work independently on several tasks simultaneously
  
• Hunger for growth and obsession for improvement
  
• Strong work ethic and ability to adapt quickly
  
• Excellent people skills 
  
• Fluent English, oral and written, is a must
  

Bonus points for:

• Education/EdTech Experience
  
• Experience with CRM systems
  
• Experience with Crisp/Intercom or similar customer support platforms
  
• Strong computer proficiency and experience with G-suite tools (Google Sheets, Docs, etc)
  

What you will be doing:

• Skillfully guide customers through purchase and retention decisions based on a sensitive reading of each individual's situation
  
• Provide our customers with an extraordinary support experience
  
• Serve as the first point of contact for all support communications primarily via live chat (Crisp) and email to answer questions. Infrequently, phone or Skype calls may be needed
  
• Provide assistance, troubleshoot issues, and route product feedback appropriately
  
• Escalate customer issues when appropriate and ensure timely follow-up and satisfactory resolution
  
• Collect, track and provide feedback to management team regarding customer concerns
  

• This is a remote position.

Benefits

• Competitive compensation including bonuses based on performance
  
• Talented and friendly colleagues
  
• Ability to work from home/anywhere in the world
  
• A chance to play a part in revolutionizing education worldwide
  

We’re looking forward to receiving your application and going over this position with you.

APPLY NOW 

The Mindojo Team

Administrative Assistant (Portmore )

 Job Description

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

To be successful as an Administrative Assistant, candidates should be professional, polite, and attentive while also being accurate. 

They should always be prepared and responsive, willing to meet each challenge directly.

 Administrative Assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. 

Most importantly, Administrative Assistants should have a genuine desire to meet the needs of others.

Administrative Assistant Responsibilities:

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

• Providing real-time scheduling support by booking appointments and preventing conflicts.

• Screening phone calls and routing callers to the appropriate party.

• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

• Greet and assist visitors.

• Maintain polite and professional communication via phone, e-mail, and mail.

• Anticipate the needs of others in order to ensure their seamless and 

positive experience.

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.

• Scanning through information to identify pertinent information.

• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.

• Creating accurate spreadsheets.

• Entering and updating information into relevant databases.

• Ensuring data is backed up.

• Informing relevant parties regarding errors encountered.

• Storing hard copies of data in an organized manner to optimize retrieval.

• Sales Calls 

Customer service calls

• Pick orders 

• Generate invoices 

• Input expenses 

• Update social Media  via post or messages 

• Update Online sales platforms (Amazon , website  etc)

• Receivables Call

• Handling additional duties from time to time.

Administrative Assistant Requirements:

• Associate’s Degree in related field.

• Prior administrative experience.

• Excellent computer skills, especially typing.

• Attention to detail.

• Multilingual may be preferred or required.

• Desire to be proactive and create a positive experience for others.

     Send resume to info@irierock.com with Subject : Administrative Assistant

Christmas Workers Needed

Sales Representatives Needed to Sell Phones/Tablets, Memory Cards in Kingston Only. 

Email Header must state "XMAX REP" to caribbase@gmail.com.

 Both Males and Females are needed however males will have an advantage .

COPYWRITER - REMOTE

APPLY NOW

WHO WE'RE LOOKING FOR

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:
Fashion (both mass-market and luxury)
Skincare & Beauty
Tech & Software**
Finance & Investing**
Law (family law, product liability, divorce, etc.)**
Education
Home Improvement
Automobiles & Motorcycles (OEM and aftermarket accessories)
Health and Wellness**
Medical / Clinical**
Digital Marketing
SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries. Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.
Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

Online Tutor

Benefits of Freelance Nice Talk Tutors

Keep your skills sharp while earning extra money as an online English tutor with NiceTalk.

Benefits 

 Choose to work flexibly with any smartphone that has stable, high-speed internet access.

No worry for visa issues

No hassle for housing or flights

Flexible work hours-tutor on your schedule

Rewarding teaching experience

Interesting new friends

Requirements For Nice Talk Tutors

1. Language Proficiency: English native speakers.Applicants with TEFL/TESOL/CELTA certificate or IELTS/TOEFL teaching experience will be preferred.

2. Stable & High Internet Access (Required): Tutors' internet speed requires to consistently be above 300kbps for uploading and 500kbps for downloading;

3. Updated Android/IOS Operating System: Nice Talk can be compatible with IOS and Android cellphones.

Cellphones with above 7.0 IOS operation system and 4.0 Android operation system will be preferable;

4. Quiet Environment: Make sure you are in a quiet place to engage with your students. Background noise can be a distraction for both of you.

APPLY NOW 

Chat and Phone Support (Work from home)

Work from home opportunity at Hinduja Global Solutions. 

Chat and Phone Support. 

Minimum requirements 

5 CSEC inclusive of English.

Must be living in Kingston, Portmore or Spanish Town.

Must have a desktop, laptop or tablet.

Must have reliable internet.

Email resumes to javier.henry@teamhgs.com

Join our team as a Customer Care Agent

These are contract roles

WORK FROM HOME

Do you have a home computer? 

Do you have wifi that can be directly connected to your router?

 If so, a WORK FROM HOME position might be right for you!

If you are interested in applying, please complete the attached application form to learn more.

We offer above average wages, play for performance, real time rewards, opportunities for advancement....all from the comfort of your own home.

Apply Now 

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