We are Talentpop! A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Customer Service/Virtual Assistants to work as Customer Service Agents for several of our E-Commerce businesses and clients!
BPO Experience is a PLUS!
CLICK THIS LINK & COMPLETE APPLICATION
: https://docs.google.com/forms/d/e/1FAIpQLSfPagSFg5cjXEaCflikP05-KYUuAerKnz4gcbTadJ2gz-jfGQ/viewform
Talentpop Application
Use Application code: JAM
Responsibilities:
Respond to:
Customer related emails.
Live chat messaging.
Social media engagement (Facebook/Instagram messages and comments).
Inbound phone calls (if required)
Collaboration in a group or team setting.
Work independently; manage time, and multi-task.
Represent the company/client brand.
Requirements:
3+ years of Customer Service Experience
Reliable personal Computer i3 or 2015 or NEWER!
USB Call center style headset.
Great Command Of English Language
Reliable internet connection required.
Looking for a long-term position with growth opportunities.
E-Commerce experience preferred.
Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
Flexible hours and work on weekend hours (if needed).
Able to communicate via Zoom Video, Slack, and Email.
We have many jobs to fill and we encourage all qualified applicants to apply.
TO APPLY:
1. Copy and paste this link: https://bit.ly/online-jobs-jamaica
2. DRESS FOR AN INTERVIEW!!!!
3. Your Application code is: JAM
4. Complete the application to the best of your ability!
Looking forward to getting to know you!
