Customer Service Representative (Chat Support)
Summary
We are seeking a reliable and friendly Customer Service Representative based in Jamaica to provide chat support for our clients.
The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to manage multiple conversations simultaneously. Your role will involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with our services. If you are passionate about customer service and ready to make a difference, we would love to hear from you! Our product is a IPTV App. Most our users are IPTV users.
REQUIREMENTS：
Work on chats assigned to you,
Make sure customers' questions are solved
Live chat, email, even sometimes phone call from customers
Make sure customers can subscribe to our APP on monthly basis
You will be using our SAAS system to talk to customers from our ads, etc. You are required to speak decent English/local and have experience,
