At Meadow, we’re reimagining end-of-life care - a $23B industry untouched by modern software or service thinking. In under a year, we became the largest cremation provider in Los Angeles, with 90+ NPS and hundreds of families served monthly. Now we’re scaling across the U.S. and hiring globally.
Remote Service Representative
We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.
Why join:
Remote-first, global team — work from anywhere, be trusted to deliver
Fair, transparent compensation — competitive pay, benchmarked globally.
High expectations, high support — we invest in training and growth
Respect and humanity — no burnout culture, no hero worship
Real-world impact — your work supports families when it matters most.
Learn more about our global teams here. If this sounds like your kind of team, reach out!
About the Role:
We’re hiring Service Representatives to support families from the moment a loved one enters our care through the final steps of the cremation process. You’ll play a critical role in ensuring every case is handled with accuracy, compassion, and attention to detail.
In this role, you’ll own key parts of the journey—coordinating transportation, managing documentation, and ensuring ashes are returned safely. You’ll work directly with families and external partners to provide clarity, build trust, and make sure nothing is missed.
This position is ideal for someone who is empathetic, organized, and comfortable in a fast-moving startup environment. We’re in active build mode, and this role offers meaningful growth for someone who is proactive, collaborative, and motivated to support others during an important moment in their lives.
