Sales Agents , Voice (Work from home )
Influx
We're looking for:
- Sales Agents (Voice)
with excellent track record in strong selling and influencing skills.
Core Functions:
Consistently meet KPI targets
Execute transactions with an excellent telephone demeanor, ensuring adherence to
quality standards.
• Work cooperatively on a team
Adhere to all company guidelines regarding the delivery of service to customers
• Provide an environment conducive to working remotely
What you need to work at Influx
• Fully-functional Laptop
• Fast and reliable internet connection
• Headset
• Quiet location (no background noise)
of this sounds like you, let us know!
Apply Now
RECEPTIONIST
UHWI Private Wing, Tony Thwaites Wing invites applications from suitably qualified persons to fill the full-time position of Receptionist.
RECEPTIONIST
The Receptionist will be responsible for greeting visitors
and delivering exceptional customer service assistance
at the Front Desk.
O
O
RESPONSIBILITIES:
Being a customer service agent to patients,
visitors, staff and members of the clinical team
Greeting and acknowledging patients, visitors and
other clients to the Wing
Answering, screening and forwarding incoming
calls
Receiving, sorting, and distributing incoming and
outgoing mail
• Coordinating transportation arrangements
Logging and distributing cheques
Maintaining office security and safety procedures,
as per established protocols
REQUIRED COMPETENCIES:
Strong customer service and interpersonal skills
• Punctuality and reliability
• Ability to maintain confidentiality of sensitive
information
• Professional telephone etiquette
• Multi-tasking and time management skills, with
the ability to prioritize tasks
MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
• 5 CXC-CSEC Subjects, including English and
Mathematics
• Certified training in customer service would be
preferred
• Excellent verbal and written communication skills
Interested candidates may submit applications by
Friday, March 5, 2021 to:
resumesorter2014@gmail.com
Please note that only short-listed candidates will be
contacted.
About Tokyo Academics:
Tokyo Academics is the passion project of a constellation of teachers, researchers, and academics from around the world. Since 2012, we’ve evolved from a few university friends to a growing number of part-time and full-time individuals located in Tokyo, as well as working remotely. We are an organization of experts deeply passionate about helping students meet their potential and capture the opportunities of the future.
We are looking for a Customer Service Representative to provide administrative support for our Customer Success team. You can work remotely, but must be available during our regular business hours (10 AM – 7 PM Japan Standard Time).
- Responding to inbound customer inquiries/tickets with urgency and in a timely manner
- Resolving client complaints via phone, email and social media
- Creating and maintaining client accounts by recording account information, logging client interactions/feedback, and processing client requests
- Looking for substitute tutors when:
- Tutors transition out of Tokyo Academics
- Tutors take leave/time-off
- Tutors change their schedule/available times
- Assisting in maintaining a seamless client experience when making changes to a client’s schedule or looking for substitute tutors
- Monitoring frequently all internal and external communication channels to process any additional client requests
- Managing and organizing large amounts of emails, calls, and internal messages daily
- Resolving client issues by understanding and/or clarifying the issue, identifying root causes, and making the correct decision on when to escalate
- Following internal communication procedures, guidelines, and policies
- Conducting outreach to clients via phone or email to verify account information and to inform clients of deals, promotions, or new product offerings
- Compiling reports on overall customer satisfaction
- Remaining calm when customers are stressed or upset
- Fluent in English (reading/writing/speaking)
- Minimum 2 years of experience working in a customer support role
- Able to respond to incoming requests with urgency and manage priorities across communication channels
- Good systematic and organizational skills
Ability to quickly and effectively with team members in various time zone - Access to stable and lined internet connection with a minimum download speed of 20 mbps
- High proficiency with Microsoft and Internet applications (Google Sheets, Docs, etc)
- Comfortable with technology including Skype and other VoIP software to handle phone calls
- Passionate about customer service and willingness to go the extra mile to engage customers
- Thorough knowledge in multiple online cloud-based customer service software and global distribution systems (Hubspot, Zendesk, Amadeus, Sabre) is a plus
- Competitive compensation package
- Bonuses based on company growth
- 20 days of paid time off per year
- Join a growing bootstrapped company with a lot of potential for growth
- Autonomy to implement ideas and have a significant impact
- Sunday – Thursday, 40hrs per week
- Working remotely, but must be available during regular business hours (10am-7pm Japan Standard Time)
Chat Associate (Work from home )
Hospitality Employment in USA
Product Owner for Wallet and Payments
Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.
We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.
We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.
Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.
POSITION OVERVIEW
We are seeking a Product Owner for Wallet and Payments to join our global team.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position. Work from anywhere!
RESPONSIBILITIES
You will be responsible for setting, prioritizing, and evaluating the work generated by the product and services team in order to ensure impeccable features and functionality of the product as it relates to money flows. Among other responsibilities, you will gather feature requests, facilitate comprehensive requirements gathering, schedule releases and coordinate sprints.
Vision
- Cooperate with Product Manager and Service Manager from design through execution and implementation;
- Build a strong understanding of how Xapo customers send, receive and hold funds, and discover how Xapo can make this simpler, faster and cheaper;
- Own the end-to-end delivery of new payments features and improvements to existing features;
- Assess opportunities, understand behaviour and test hypotheses using data analysis;
- Bridge business needs with technology solutions by translating the business requirements into technical requirements;
- Facilitate conversations between the Business and Technology to determine the “what” and the “how” of product features;
- Identify the impact of new features on the end-to-end systems landscape to satisfy requirements delivery across the board; and
- Cooperate and lead cross-functional teams if needed with a variety of internal groups as well as with external partners, primarily payment providers and partner banks, to identify new technical requirements and solutions, or to solve technical issues.
Product backlog
- Work closely with Product Manager and Service Manager to create and maintain a product backlog according to business value and ROI;
- Plan and prioritize product feature backlog and development for the product;
- Provide backlog management, iteration planning, and completion of detailed user stories; and
- Set Sprint goals.
Oversee and manage development stages
- Participate in scrum teams as the Product Owner;
- Ensure that the team always has an adequate amount of specified and refined tasks to work on;
- Remove or mitigate impediments to the team progress, serve as the point of contact between teams and other departments and ensure the successful completion of Releases and Sprint Goals;
- Plan, execute and monitor UAT; and
- Document new product features and system.
Evaluate product progress
- Monitor the product and the platforms’ performance, proactively identify process bottlenecks and lead initiatives to resolve discrepancies or other issues when identified, track and report issues through to resolution;
- Recommend and execute operational improvements, work with appropriate functional areas to simplify the way we do business and create a better client experience;
- Tracks product progress through visualization of workflow, issue status validation, roadmap planning and real time resources; and
- Lead the planning product release plans and set the expectation for delivery of new functionalities.
Research
- Build knowledge on industry developments, provider landscape and regulatory changes, to become the go-to person for all things payments related at Xapo;
- Maintain up-to-date knowledge of current and emerging topics in software development;
- Be aware of competitors in the FinTech industry;
- Be up-to-date with Agile/Scrum best practices and new trends.
REQUIREMENTS
- Previous working experience as a Product Owner for 5+ years;
- BSc in Computer Science, Engineering or similar field;
- Comprehensive knowledge of technical systems and architecture principles;
- In-depth knowledge of Agile process and principles;
- Certified Scrum Product Owner or Certified Scrum Master qualification is a plus;
- Experience shipping market-leading products in a fast-growing fintech and/or payments company as Senior Product Owner is essential;
- Experience and subject matter expertise in financial services, payments, correspondent banking and banking operations specifically is preferred;
- Excellent organizational and time management skills;
- Creative thinker with a vision;
- Driven and Self-motivated;
- Builds trust at all levels;
- Attention to details;
- Ability to perform under pressure in order to meet deadlines;
- Strong interpersonal skills;
- Excellent communication skills - verbal and written;
- Demonstrated analytical and problem-solving ability;
- Ability to read, write and speak fluently in English;
- Experience working in Bitcoin or Cryptocurrencies is a plus.
OTHER REQUIREMENTS
- A dedicated workspace.
- A reliable internet connection.
- Devices and other essential equipment that meet minimal technical specifications.
- Alignment with Our Values.
WHY WORK FOR XAPO?
IMPACT GLOBALLY, WORK REMOTELY.
- Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
- Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.
- Expect Excellence: Collaborate, learn, and grow with a high-performance team.
Reddit Moderator
Description
Are you an avid and passionate Reddit user who is passionate about Cryptocurrency and who wants to be a part of helping move more people into the Cryptosphere?
Exodus is looking for a Reddit Community Moderator to partner with our current moderator and monitor and maintain the Exodus subreddit as well as participate in conversations with the community.
What You Will Do
- Regularly perform all duties of a traditional Reddit Moderator, maintaining our entire Exodus subreddit.
- Quickly answer any questions from the community and respond to any comments and concerns.
- Engage with our audience and community frequently, keeping our subreddit highly active.
- Distribute our YouTube and blog content across multiple Reddit subs.
- Enter into conversations on other subs when it's relevant to Exodus.
Who You Are
- You currently use Reddit regularly and are comfortable with sharing your Reddit profile as a part of the hiring process. Experience as a Reddit Moderator is a huge plus.
- You’re passionate about cryptocurrency and are aligned with our mission to help people exit the traditional financial system and move into the crypto space.
- You are an expert at written communication and have extremely savvy social media skills.
- Previous experience in the Crypto industry is a plus.
Characteristics We Look For, Straight from our own Team
- You take initiative. We all tend to wear different hats from time to time, so we encourage trying out new things.
- You're passionate. Exodus is not just a job, it’s a mission.
- You're empathetic. The ability to give and receive feedback with empathy is instrumental in individual growth and company growth.
- You’re focused on delivery. We are results-oriented and need self-starters who don’t wait around for direction.
What we Offer
- Freedom to work wherever you want, whenever you want.
- Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay, no matter where you live along with a competitive benefits package.
Our Hiring Process
At Exodus, we pride ourselves in hiring people from all around the world. We work with individuals from various backgrounds; some traditional and some a bit more unconventional.
Our hiring process focuses on two pillars.
Efficiency. You can expect the process to take about two weeks. We know what it’s like to wait several weeks for a recruiter to get back to you and we want to be respectful of your time.
Transparency. We anticipate you asking questions and will answer with transparency and respect.
We are committed to shaping a better world and have built our team based on always being candid, customer advocacy, commitment to help and delivery.
Overall, our goal is that you have a great candidate experience with us.
Editors (work from home )
Customer Service Representative
Insurance Company in Kingston seeks a Customer Service Representative.
Must have a minimum of 5 CXC subjects.
Must enjoy dealing with Customers.
Knowledge and experience in Insurance would be an asset.
Send resume to: frontdeskprofessional@gmail.
Onboarding Specialist, Work from home (Kingston )
The Onboarding Specialist role is one of the most important jobs at MyTime. It’s the first contact a business owner has as a customer of ours. It literally determines how they first experience our product and our company and how they will receive support for it. A successful onboarding will allow our merchant customer to derive a tremendous amount of value from MyTime and will lead to a long and happy relationship with the company as the product delivers on its promise to help attract and retain customers, while managing the business’s operations. However, an onboarding gone wrong means the customer hasn’t configured MyTime to work for their needs and isn’t engaged with the product – an almost certain recipe for churn.
In this role, you will need to be thorough but flexible. You’ll need to understand the product inside and out and be ready to answer any one of dozens of questions the merchant will throw at you. To work in this position, you have to be interested in seeing our users succeed in their own businesses. This role requires a combination of knowledge of new web and mobile apps, solid English communication skills, both oral and written, and service-minded B2B customer onboarding experience.
What you’ll do
- Orient the customer to the MyTime product using both calls and email communication
- Get the customer to engage with the key product features that are associated with customer satisfaction
- Get feedback from customers
- Provide an exceptional service that results in more users with higher feature usage
Qualifications
- Earns trust and lives up to verbal and written agreements.
- Speaks and writes clearly and articulately. Maintains this standard in all forms of written communication, including email.
- Plans, organizes, schedules in an efficient, productive manner. Focuses on key priorities.
- Acts without being told what to do, but brings issues to managers when needed.
- Demonstrates ability to quickly and proficiently understand and absorb new information.
- Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Has strong critical thinking skills.
- Does not let important details slip through the cracks.
- Demonstrates tenacity and willingness to go the distance to get something done.
- Lets others speak and seeks to understand their viewpoints.
- Often solicits feedback and reacts calmly to criticism or negative feedback.
Experience
- Bachelor’s degree in business or teaching (preferred)
- 2 years in a customer service or teaching position (required)
Compensation
There is a 90 day probationary period which is paid an hourly rate of $3.50 USD per hour using PayPal. After the probationary period, candidates receive $5 USD per hour and have the potential to earn a 25% quarterly bonus on top of the hourly pay, also paid using PayPal. Well qualified candidates may complete probation before the 90 days are complete.
If you are interested in applying for this position, please submit your resume to samantha@mytime.com and CC shade@mytime.com with the title Onboarding Specialist Applicant - YOUR NAME after you fill out the interview questionnaire.
Personal Assistant- Kington
Product Research Freelancers needed!
Customer Champion (Work-At-Home)
Hi there!
We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on… Apply Now
We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.
- Our Commitment to Applicants
- Culture and Values at Zapier
- Zapier Guide to Remote Work
- Zapier Code of Conduct
- Diversity and Inclusivity at Zapier
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
About You
- You’re highly skilled in technical customer support. We’re looking for at least 1-2 years experience in customer support, working with APIs or in the SaaS industry. Even better if you have previous experience troubleshooting APIs.
- You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.
- You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.
- You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.
- You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).
- You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.
- You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
- You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.
- We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.
Things You Might Do
Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
- Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
- Maintain productivity standards for a Customer Champion
- Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
Freelance academic editing job
- You are a native English speaker.
- You have earned at least a bachelor’s degree.
- You are available at least 10 hours a week.
- You can help out during the busiest months (May and August).
- Every now and then, you are happy to help students during the weekend or on a public holiday.
- You are reliable, flexible and responsive.
- You find meeting deadlines a breeze.
- You are inquisitive and curious about different subjects.
- You have experience in editing (academic) texts.
- You have Microsoft Word 2013 (or later) and a reliable Internet connection.
We offer
- We offer editors a fixed rate based on the deadline, word count and selected services, so the rate you earn depends on your order preferences and editing speed. On average, our editors edit 1,700 words per hour and earn €20-€25 per hour.
- Personalized training to help you optimize your skills and knowledge.
- Access to our exclusive editing resources and software to help you work efficiently.
- Invoicing and tax support and bi-monthly paydays.
- 24/7 support to answer your questions.
- Full-time work during busy periods.
- A chance to be part of an active and supportive community of language experts.
Online Tutor (Work from home )
fast-growing world of online education with iTutorGroup.
Teaching requirements
iTutorGroup welcomes anyone with a passion for teaching to join us! Here are the minimum requirements:
- Native English speaker
- Bachelor's degree or above (Education majors preferred)
- TESOL/TEFL/CELTA/Teaching License (or equivalent); PGCE & QTS are highly preferred
- Recognized teaching experience (Online preferred)
- Commitment of 6 peak hours per week
- A computer with Windows or macOS (Desktop & Laptop are acceptable)
Sales Representative
BETTER FOOD DISTRIBUTORS is a distribution company located in St. Ann. We are seeking to recruit a competent and vibrant part time Sales Representative to operate throughout St Ann. The ideal candidate will be responsible for developing new accounts while building and enhancing existing customer relationships.
Duties & responsibilities include but are
not limited to:
·
Execute sales from the
Company’s portfolio of products in order to meet set targets
·
Devise a plan to
achieve sales objectives set out by management with an emphasis on reaching and
surpassing sales targets
·
Follow up all sales
leads
·
Request/suggest
marketing activities to the marketing department, if you perceive it will
enhance sales in your respective target area
·
Analyse the assigned
territory with a view to determine market potential
·
Provide adequate
territory coverage through planning and executing a daily route schedule to
visit existing and potential customers
·
Effectively manage and
collect receivables in a timely manner
·
Promote new products
and advise customers of price changes and product shortages or any changes in
order placement or delivery arrangement
·
Participate in
marketing activities and events
·
Prepare surveys based
on competing products/brands and industry/market trends
Qualifications:
·
Proven experience and
qualification in sales.
·
Must possess a valid
police certificate of character
·
Excellent customer
service and communication skills, negotiating and planning.
·
The ability to exude
professional behavior and attire.
·
Highly motivated,
people person and organized with a proactive mindset.
·
A passion for sales,
business growth and development
Please apply before January 21th, 2021
Please
send resumes and cover letter to betterfoodjobs@gmail.com
We
thank everyone for applying; only applicants deemed suitable will be contacted
Customer Care Associate (Remote)
What You’ll Do
- Be the face of Caroo for customers ordering remote care packages or monthly office snack deliveries
- Expertly address questions via phone and email, providing solutions that are quick, simple, and joyful
- Help customers get through critical moments with ease by taking a systematic approach to problem-solving and applying just a bit of detective work to solve any issue that comes your way
- Create phenomenal customer experiences, going above and beyond to make each customer feel cared for
- Act as the voice of our customers and help us prioritize future enhancements to the Caroo product
- Maximize revenue from our customers by knowing when to upgrade, upsell, or in some cases, downsell, so that our customers are receiving the most optimal service from Caroo
Who You Are
- You have 1-2 years of experience in “Customer Care,” “Client Support,” or similar roles
- You're a passionate person looking for a team full of passionate people
- You're organized, detail-oriented, and sincerely empathetic
- You’re proactive in identifying new opportunities, solving problems, and prioritizing efforts
- You’re self-motivated, organized, and efficient with time
- You're a compelling writer who crafts grammatically impeccable emails and you’re just as articulate on the phone
- You approach challenge with optimism and courage
- Adaptable and resourceful, you’re comfortable in a fast-paced environment
- An active listener, you listen and ask questions to assess customer needs
- You have experience with Zendesk, Salesforce or similar systems