Sales/Administrative Assistant (Remote)
About Achieve Test Prep
We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.
Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner helping students achieve their degree in less time, with less effort, and for less money utilizing an alternative path to earning college credit known as the credit-by-examination process. Essentially, Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the greatest impact is the nursing profession.
Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules.
Sandbox
Sandbox provides services to the American based company Achieve Test Prep.
At Sandbox we actively support each employee in his/her professional growth within our organization. After your initial training for any of our positions, you have a chance to begin training for any of the other available jobs within our company. So if you want to move up to a position with a higher earning potential or are interested in another department, that training path will be presented to you as soon as you begin your employment with Sandbox. We have many different types of careers available such as Customer Service Representative, IT Support, Programmer, Instructor, Content Writer, Graphic Designer, Sales Representative, Administrative Support, Technical Writers, Quality Assurance Specialists, Project Manager, Supervisor, and more.
About the role
Responsibilities
Engage with customers to provide assistance, answer inquiries, and address customer needs.
Handle the processing of sales orders, including entering order details accurately.
Develop a good understanding of the products or services offered by the company.
Provide valuable support to the sales team by assisting with various tasks such as conducting market research, tracking sales data, generating reports, and assisting in lead generation and follow-up activities.
Desired skills and qualifications
High school diploma or equivalent
Proven experience in a sales support or customer service role is beneficial.
Strong interpersonal and communication skills.
Excellent customer service and problem-solving abilities.
Detail-oriented with good organizational and multitasking skills.
Proficient in using computer applications, CRM systems, and MS Office Suite.
Ability to work effectively in a team and independently.
Flexibility to adapt to changing priorities and work in a fast-paced environment.
Knowledge of the industry or product line is a plus.
