Job Duties: You will be responsible for answering live calls, returning potential customer calls and emails concerning questions about products, pricing, navigating on website, taking and processing orders, status checks on orders, etc.
Must be able to handle fast paced sales and customer service work environment. Handle customer objections and complaints. Must know all product information and give accurate pricing on all products.
You will need to be able to answer or return 60 to 100 calls/emails a day. You must have a computer with high speed internet, phone headset, calculator, printer/scanner and quiet workspace for this home based position. Quiet work environement with child care outside of home.
Qualifications 3 years of customer service or sales experience selling with proven track record. Integrity, honesty, loyalty, ethics, trust worthy, willingness to learn, quick learner, friendly cheerful voice, positive, enthusiastic, passion, great communication skills, problem solver, team player, accuracy, willingness to take on new projects. Testing and background check required. Looking for a new team member to start as soon as possible.
Hiring Process
Resume Review
1st Phone interview
One Way Video Interview
Online Tests
2nd Phone interview
Live Video Interview
References
Background Check
Starting Salary at $16 an hour with 40 hours a week full time. Monday through Friday 9AM to 5PM EST. 90 day probationary period.
1st Phone interview
One Way Video Interview
Online Tests
2nd Phone interview
Live Video Interview
References
Background Check
Starting Salary at $16 an hour with 40 hours a week full time. Monday through Friday 9AM to 5PM EST. 90 day probationary period.
