Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
We’re looking for detail-oriented and thoughtful people to join our growing international team!
The Sales Representative uses a consultative sales process to understand the needs and potential of every customer in order to boost top-line revenue growth, customer acquisition levels and profitability to guide them to the best possible solution, answer questions and provide them with the services that best suit their needs. We’re looking for a results-driven sales representative who is highly motivated.
Essential Duties:
Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs
Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner
Maintain expert-level knowledge of the features and business applications of the company's product line
Performs other related duties as required.
Required Skills, Abilities & Knowledge:
Excellent communication in English (Written and Spoken)
Requires an excellent telephone and personal demeanour
Must have excellent organizational, written, and oral communication skills
Must be able to describe & remotely demonstrate products and match their advantages to customer needs
Must be able to handle multiple projects simultaneously
Working knowledge of Microsoft Office
Requires the ability to work cooperatively on a team with other inside sales representatives
Must have flexible availability to work any day and any hour of the week.
Internet and Device Requirement :
Internet Speed of 40-50 Mbps Latency -18 ms, Loaded-99 ms Upload speed-19mbps.
Systems
Windows 10 or more
Ram 8.0 GB or more
32 -bit Operation system.
Processors - Intel Core i3 up.
Mac or PC ( No Chromebook)
Benefits
The flexibility of working from home without having to go to the office
An international and diverse work atmosphere :)
Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you feel that this role is for you, please feel welcome to apply!
