Customer Support - Phones- LATAM & Jamaica
ModSquad has partnered with an online college book retailer; mods will provide support via phone and email to students, teachers, and faculty.
Commitment:
30 hours per week
90 days
Hourly Rate:
To be discussed in the interview phase
Language:
English
Orientation Begins:
TBD
What we ae looking for
- Professional-level English skills
- Customer service experience on live calls
- A working headset
- Quiet area to take calls
- Tech support skills (a plus; not required)
- Familiarity with online education services (a plus; not required)
- 30 wpm typing speed
- Hard-wired internet (no wi-fi)
- Able to commit to 30 hours per week
- Willing to take phone calls
- Willing to download a virtual work environment
***IMPORTANT*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
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