Human Resources Officer (Talent Management)

The position supports the development and implementation of the Talent Management Programme within the Victoria Mutual Group to enhance employee engagement and retention and drive organisational performance.

QUALIFICATIONS & EXPERIENCE:

First Degree in Business Administration , Human Resources, or related field would be an asset.
Minimum of three (3) years’ working experience in various functions of the humanresources discipline with specific focus on Talent Management and Learning and Development.
Experience in Human Resources Information Systems and Human Resources Analytics would be an asset.

JOB DUTIES AND RESPONSIBILITIES:
Provide talent management support to ensure successful execution of individual development and career plans and the identification of effective solutions that promote career growth and performance development.
Develop and employ effective measurement tools that gauge the success of talent management initiatives and programmes.
Update the Human Resources Information System with Team Member key performance data and analyse data and provide reports.
Define and maintain appropriate Talent Management metrics and update and monitor Talent Management Dashboard.
Prepare reports on key Talent Management Metrics support the Manager – Group Human Resources to ensure the effectiveness of talent placements and movements.
Monitor the quarterly Talent Assessment and Review process and provide reports on execution across the Victoria Mutual Group.

COMPETENCIES REQUIRED:

Ability to handle sensitive and confidential information appropriately and manage difficult and emotional situations with tact and diplomacy.
Strong organisational, planning, multi-tasking, communication, presentation, listening and problem resolution skills
Self-starter with strong sense of ownership and urgency.
Excellent creative and conceptual thinking abilities.
APPLY HERE
Application Deadline Monday March 6, 2017

Utilities Monitoring Assistant

Sagicor Property Services Limited is seeking to identify a suitable candidate to join our team
in the capacity of



Utilities Monitoring Assistant



The selected candidate will support the work of the Maintenance Department by managing the utility billing process, the customer parking billing process for assigned properties, and processing access passes for assigned properties.





Key Duties and Responsibilities:


Manage utility reading, billing, and recording process including the following:
Conduct monthly meter readings, official utility and calculated bills by property and input data on spreadsheet)
Prepare official utility and calculated bills by property
Input official utility and billing data on spreadsheet
Analyze and compare monthly trends in consumption
Use utility bills (National Water Commission and Jamaica Public Service) and meter readings as directed to generate monthly bills for tenants
Use overtime air conditioning requisitions to generate monthly bills for tenants
Verify accuracy of calculated bills prior to sending to Estate Officers for distribution


Manage customer parking tracking billing for the R. Danny Williams Building including the following:
Sort customer parking tickets per tenant
Prepare sorted customer parking tickets for photocopying
Generate monthly customer parking bills for tenants
Batch customer parking bills with copied parking tickets for each tenant
Verify accuracy of calculated bills prior to sending to Estate Officer


Process Access Passes for R. Danny Williams Building and Kingston Business Centre, including the following:
Maintain log of access cards/buttons issued and retrieved
Follow up on and retrieve outstanding temporary and visitor passes
Prepare fortnightly notification for Estate Officer of access cards due to expire
Prepare fortnightly notification for Estate Officer of outstanding access cards
Maintain adequate stock levels for access cards/buttons and accessories


Maintain professional contact with members of the public and tenants in relation to maintenance activities when Estate Officer is unavailable





Academic Qualifications/Specialized Skills/Competencies:


Six (6) G.C.E ‘O’ Level subjects including English Language
Minimum of a 2-year Diploma or Associate’s Degree in a business-related field, from a recognized institution, preferred but not required
Two (2) years’ work experience in property administration
Good accounting knowledge
Knowledge of products and services offered by Sagicor Property Services
Good customer service orientation skills
Good interpersonal skills
Good time management and organizational skills
High level of confidentiality
Sound proficiency in the use of personal computing productivity applications, including word processor and spreadsheet programs

APPLY HERE by Tuesday, February 28, 2017.

Workforce Management Associate

Sagicor Group Jamaica Limited is seeking a suitable candidate to join our Group Client Contact Centre Team in the capacity of







The selected candidate will ensure optimal productivity by monitoring performance on a real-time and historical basis, making necessary adjustments to staffing, schedules and other operational improvements



Key Duties and Responsibilities:


Establish processes that will improve efficiency and productivity, ensuring that KPIs and SLAs are met/exceeded
Create workforce schedules for all Contact Centre Representatives;
Manage schedule adherence including lunch, breaks and personal time on a daily basis;
Ensure daily KPIs and internal targets are met including attendance, average handle time (AHT) and average speed of answer (ASA);
Track call volumes and related parameters to ensure that daily goals are met;
Ensure correct usage of AUX codes/states at the appropriate times;
Ensure current staffing is adequate, based on the queue volume at any given time;
Escalate interruptions to call connectivity;
Identify behaviour trends that can impact productivity.
Track attendance and absenteeism including active headcount, sick leave, early departures, and no-call/no-shows
Monitor schedule adherence for each team member on a daily basis, and provide feedback based on attendance, schedule adherence and observed behaviour
Update the Client (internal customer) on a real time basis on system outages, staffing and other workforce-specific information
Prepare break, lunch, vacation, time away from work, time off phone and intra-day departure schedules to achieve Client goals
Communicate technical problems and provide recommendations to the Client
Monitor and analyze real-time network service levels using technical tools (e.g., Symposium) to take appropriate actions based on established thresholds and current day variations;
Monitor and analyze historical data and volume projections to adjust schedules and make other improvements;
Modify and utilize reporting to identify and understand patterns and trends related to operations and staffing adherence;
Prepare and distribute Attendance, Schedule Adherence, and Absenteeism reports for performance reviews;
Proactively identify potential staffing and productivity problems and provide recommendations to the management team;
Prepare Workforce Management daily, weekly and monthly reports;
Participate in daily and weekly leadership meetings;
Support management’s efforts to display performance patterns and trends for analysis and improvement;
Develop new reports as required.
Assist staff with functional and technical questions, serving as a resource for scheduling, forecasting and planning;
Troubleshoot errors and refer to appropriate area for correction





Academic Qualifications/Specialized Skills/Competencies:


A minimum of a 2-year Diploma or Associate’s Degree in Business Studies Information Technology, from a recognized institution
Bachelor’s Degree in Statistics, Economics, equivalent qualification from a recognized tertiary institution, preferred
At least two (2) years experience in staff interactions and improvement methods/projects, e.g., coaching, quality, productivity
Strong interpersonal, organisational, time management, analytical, and written and oral communication skills, especially report-writing
Demonstrated leadership skills and strong customer service orientation
Strong problem solving, decision making and quantitative analysis skills; attention to detail
Exemplary coaching/motivational skills at both an individual and team level
Business focus which demonstrates an understanding of the company’s vision, mission and strategy
Strong proficiency in the use of personal computing productivity applications, including Microsoft Word and Excel
Familiarity with reporting and analysis applications, preferred but not required
Project management experience and experience supervising personnel, preferred but not required
APPLY HERE Friday, February 24, 2017.

Technician

The selected candidate will maintain all engineering systems and equipment to manufactured specifications to ensure their efficient operation and provide an environment conducive to occupants’ comfort and productivity at all times.



*This position involves daily exposure to high noise levels, daily exposure to hazardous materials such as acids and electrical short circuits, lifting and moving heavy materials and equipment, and the need to wear safety gear and clothing

.



Key Duties and Responsibilities:


Work alongside, and in tandem with the Maintenance Manager, Maintenance Supervisor, and Senior Technicians in executing planned and unscheduled maintenance services
Execute a schedule of fixed daily tasks such as the logging of data on equipment operation and taking correction action as necessary
Maintain the health, safety and security of the working environment
Facilitate on-the-job training and provide guidance for junior members of maintenance team





Academic Qualifications/Specialized Skills/Competencies:


Level II Certification from the National Council on Technical and Vocational Education and Training (NCTVET)
Six (6) CXC subjects including Mathematics, English and/or a Technical/Science or vocational subject
Two (2) years’ working experience in a similar capacity
Exposure to Basic building management software
Ability to interpret all types of engineering and structural drawings
Fully conversant with the normal equipment and tools required for the maintenance and repair of engineering equipment associated with a complex building
Good customer service skills
Ability to focus on details

APPLY HERE  by Tuesday, February 28, 2017.

Escalation Associate (Group Client Contact Centre)

The selected candidate will be charged with handling escalated complaints management designs within Sagicor’s Group Contact Centre, and will be expected to resolve client issues with a timely manner and within business service levels, identifying system areas causing client complaints and engaging the various client areas of the Sagicor Group to support their escalation and resolve processing to communicate the outcome of their research to Sagicor’s clients



*This position requires the flexibility to work outside of normal business hours, including holidays, nights, and weekends.



Key Duties and Responsibilities:


Ensure that all client escalations and complaints are managed to excellent professional standards and within Sagicor’s terms and service level
Engage different business areas geared at finding resolutions for varying client escalated queries
Identify and report systemic issues causing complaints to improve processes and products
Capture all client contact accurately and concisely within the data capture systems (e.g. Service Portal, etc)





Academic Qualifications/Specialized Skills/Competencies:


A minimum of an Associates’ Degree, in a business-related area, or another relevant discipline, from a recognized tertiary institution
At least 2 year experience in a contact centre role and/or in a contact centre setting
Customer service/sales background required
Experience working with projects and supervising personnel, preferred but not required
Certification on research methodologies and delivery would be an asset
Strong communication skills
Proficiency with personal computing productivity applications including Word, Excel and PowerPoint.
Good understanding of the company's products, processes (including call and/or administrative functions), operating platforms and applications




APPLY HERE by Tuesday, February 28, 2017.

Administrative Assistant

 

Sagicor Group Jamaica Limited is seeking to identify a suitable candidate to join our Group Client Contact Centre team
in the capacity of

Administrative Assistant

The selected candidate will be responsible for providing administrative and clerical services in order to ensure effective and efficient management of duties assigned to the Contact Centre operations.

*This position may require occasional work outside of normal business hours.

Key Duties and Responsibilities:

Provide administrative/ clerical support to ensure that Client Contact Centre operations are maintained in an effective, up-to-date and accurate mannerProvide receptionist services for the Manager and Supervisory TeamProvide support to the Client Contact Centre Supervisory Team to ensure that Manager and supervisors are provided with the resources to make effective decisionsAssist the quality and workforce teams with related programme arrangements

Academic Qualifications/Specialized Skills/Competencies:

A minimum of an Associates’ Degree, in a business-related area, or another relevant discipline, from a recognized tertiary institutionAt least 1 year of experience in a similar roleProject Management experience preferred but not requiredStrong interpersonal skillsStrong written and verbal communication skillsStrong organisational skillsKeen attention to detailSound proficiency with personal computing productivity applications including Word, Excel and PowerPoint. 

Deadline :Tuesday, February 28, 2017.

APPLY HERE

Receptionist

Sagicor Property Services Limited is seeking to identify a suitable candidate to join our team
in the capacity of



Receptionist



The selected candidate will provide efficient and effective customer care services primarily to internal and external customers





Key Duties and Responsibilities:


Dispatch cheques received from Accounting
Ensure that cheques are properly secured when in her possession
Answer the telephone and record messages for departmental team members
Receive and dispatch mail to various departments/offices of SPS
Dispatch correspondence to Branch offices
Act as relief when Senior Administrative Assistant and Estate Assistant - Collections are absent
Keep log of all Real Estate Sales & Leasing Enquiries
Make all outgoing calls for Realtor Associates
Assist as required with filing in the Department



Academic Qualifications/Specialized Skills/Competencies:


Minimum of siix (6) CXC CSEC or GCE O’ Level subjects including English Language and Mathematics
Minimum of a 2-year Diploma or Associate’s Degree in a business-related field, from a recognized institution, preferred but not required
LOMA Parts 1 and 2, preferred but not required
One (1) year experience in an office environment (previous experience as a telephone operator desirable)
High degree of human relation, time management and communication skills
Sound proficiency in the use of personal computing productivity applications, especially Microsoft Word, Excel, and PowerPoint
Good telephone skills and a clear, pleasant voice


APPLY HERE by Tuesday, February 28, 2017.

Accountant

Reporting to the Senior Accounting Manager, GraceKennedy Limited, the Accountant will be responsible for the provision of accurate and timely financial information to management and other stakeholders; whilst ensuring the maintenance of effective records and internal controls.



Key Job Requirements:
Preparation of monthly stand-alone financial statements for select subsidiaries, and quarterly consolidated financial statements for select sub groups.
Preparation of annual budgets, including providing support to the Group’s annual budgeting exercise.
Preparation of monthly reconciliation of control accounts to sub ledger balances and bank statements.
Preparation of monthly reconciliation of inter-company payables.
Processing and payment of expenses in line with company policy.



Minimum Requirements
Sound knowledge of International Financial Reporting Standards, and Jamaican Tax requirements, including preparation of income tax and monthly GCT returns.
Solid experience in managing cash and receivables, and experience in maintaining strong supplier relationships.
Sound analytical skills.
Ability to work effectively in a team oriented environment.
Ability to work with minimal supervision and with a high degree of accountability and confidentiality.
Organized and focused with good communication and relationship skills.
Proficiency in Microsoft Excel, Microsoft Word and Microsoft PowerPoint.
Exposure to IT systems implementation would be an asset.
ACCA or CPA designation or equivalent qualification with at least three to five (3-5) years’ experience


APPLY HERE
GraceKennedy upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.

Sport Data Agents- Jamaica, Barbados and Trinidad & Tobago

InPlay Sports Data are currently looking for responsible and competent individuals to join our sports reporting network in Jamaica, Barbados and Trinidad & Tobago. The job involves updating live sports events directly from the venue via our mobile interface.

Requirements:
-Solid knowledge and understanding of sports rules.
-Responsible, reliable, and punctual.
-Possession of two fully functional mobile phones.
-Basic computer skills (access to emails, Skype, online payment accounts).
-The applicant must be over the age of 18.
Previous experience is not required.
This is an ideal part-time job with attractive payment and students are very welcome to apply.

If you are interested in a rewarding and very flexible job where you decide your working availability. APPLY HERE

Pension & Information Officer

CAREER OPPORTUNITY
 The Jamaica Cultural Development Commission (JCDC) a Statutory Body within the Ministry of Culture, Gender, Entertainment and Sport with a mission to influence national development positively, by creating opportunities that unearth, develop, preserve and promote the creative talents and cultural expressions of the Jamaican people, through a professional and dynamic team; hereby invites applications from suitably qualified persons to fill the position of:

Pension & Information Officer (Level 2)
Under the directive of the Human Resource Benefits Officer, the Pensions and Information Officer’s responsibility is to ensure that all personnel files in the Human Resources Management and Development Department are updated and dispatch internal correspondence on a timely basis. The incumbent is also responsible for pensions administration within the Commission.
Core Functions
 Ensures the maintenance of accurate and comprehensive personnel records for the staff
 Ensure that all files are updated and in good conditions
 Maintains current and accurate staff and department files;
 Manages the updating of the service records for the employees
 Prepares the schedule of employees who are eligible for retirement and manage the preparation and submission of documents to the Pensions Unit
 Prepare and update service records for members of staff
 Prepare Pensions Documents for all members of staff going off on retirement

Qualifications & Experience
 Diploma in Business Administration
 Training in Pensions Administration
 Must be computer literate in Microsoft Applications
 Over three (3) years experience in records management with at least two (2) years in pension preparation Compensation Package
 Salary: $991,396.00 - $1,178,458.00 per annum

Suitable applicants should submit an application letter with detailed resume no later than: Friday, March 10, 2017 to: The Director of HRMD&A Email: jcdccaropps@gmail.com Thank you for your interest in this position, however, only shortlisted candidates will be contacted.

NYS SUMMER PROGRAMME

DOWNLOAD APPLICATION HERE TO APPLY

Administrative Assistant

 Reporting to the Head of Corporate Communication, the successful candidate will coordinate the secretarial and administrative functions of the department in order to facilitate efficient and effective, internal and external communication.

 Key Job Requirements:
 Ability to work effectively in a fast-paced team oriented environment
Strong customer relations skills, poise, tact and diplomacy
High degree of confidentiality, reliability and initiative
Excellent time management and the ability to organize, prioritize and meet deadlines
Strong verbal and written communication skills
Proficiency in the use of Microsoft Office software applications CPS/CAP designation or other suitable qualification
 Associates in Business Administration, Management Studies, Supervisory Management or equivalent
Minimum of three (3) years’ experience in an administrative capacity

 Qualified candidates are invited to REApply

Work from home

NOTE : THIS IS A VERY DETAILED POST SO PLEASE TAKE THE TIME TO READ BEFORE SENDING ME AN EMAIL FOR THE APPLICATION SO THAT WE CAN SAVE TIME.

--VERSATEL MARKETING--
( formerly INFINIX MEDIA )

Work from home opportunity from the company that achieved so much success and growth for the last years is now hiring international representatives for a US Health insurance campaign

Training: one day ( paid ) every Monday and Thursday

Full time Telemarketing position ( only full time ). Schedule is 10:00am-7:00pm EST Monday to Friday and Alternating Saturdays 10:00am-4:00 pm EST. Overtime may apply depending on the season but will be paid aswell.

Job Description: Outbound calls to qualify leads and transfer to agent. Base Pay will be paid weekly. Commissions earned will be determined weekly and power hour bonus in most cases ( it depends 😉 )
( 3.50USD-4USD/hr plus weekly commissions )

Method of payment : paypal or upwork

REQUIREMENTS: YOU must:

Have a reliable internet connection ( wired connection atleast 2 to 3mbps for download and .75mbps for upload )

Atleast 6 months experience working in a bpo with solid sales experience or with the similar task.

Has a working computer ( desktop or laptop ) and a good working headset that has noise cancellation.

Money driven, determined and has the willingness to commit long term

Has a noise free working environment that is conducive for making calls at home

Dedicated to the job and knows how to value time since time for us is very important ( in all companies it is important ) 

WE ARE LOOKING FOR YOU! Join us and be a part of this fantastic opportunity .. Growth and Stability, we have it in store for you but you need to work for it :)

REMINDERS: if you will just ask questions, please refer to the job post

: if you cant devote time and not responsible enough to be an applicant, please do not apply, time is very important to us, let us not waste each others time

: we want to work with the best people and those who are dedicated enough, so if you can't comply with the process, do not send me an email BUT if you are dedicated, experienced and hungry for success then you are the one we are looking for

APPLICATION PROCESS :

FIRST STEP (RECORDING ) : To check the quality of your voice, your communication skills, if you are fit for the job, working tools like computer and headset and to see how well you can follow instructions.

INSTRUCTIONS FOR THE RECORDING: ( PLEASE ADD ME ON SKYPE : ( jheckie_pacific ) and send me an email attached with your resume ( jhekpot@gmail.com ) . Once added, i will be sending you a short script that you will use for the recording. Make sure that you read it verbatim, stick to the script as instructed and make sure that you focus on these key factors: " HIGH ENERGY "
" EXCITEMENT FROM YOUR VOICE "
" ENTHUSIASM "
" RIGHT PACING, not too fast not too slow " and most importantly,
" CLARITY. Make sure to pronounce each words correctly that it will be well understood on the recording " . If you pass this stage, you will get a skype message from me and a schedule for the next process and that is :

SECOND STEP ( INITIAL INTERVIEW ) : Ofcourse we need to know you more ( dont worry i dont ask questions that are irrelevant to the job ). REMINDER: on the interview, you need to use your working computer and headset. WHY? Simply because it is your main tool that you will use for the job so we need to check the quality of your voice and headset to avoid tech issues if ever you will get started. If you pass this stage which is not really nerve wracking i promise you :) then the final step will be:

THIRD STEP ( FINAL INTERVIEW with the boss ) : Same thing, for them to check your availability and working system. NOTE: Make sure to use your computer and headset for the interview. If you pass this stage then JOB OFFER is next together with your start date. That simple.

TO GET STARTED ON YOUR APPLICATION:

Please send me an email/ add me on skype if interested and be a part of this fast growing company

Please put applicant and your fullname on the subject field. Thank you
Email: jhekpot@gmail.com
Skype: jheckie_pacific ( please send me a msg with the word APPLICANT and your full name )

Thank you and Goodluck!!

Fitness Instructor

Unarmed Security Contractor/Tour Dispatcher

MARKSMAN Limited, the leading security solutions provider in Jamaica and the Caribbean, invites interested persons in the St. James region to submit applications for the following:

Unarmed Security Contractor/Tour Dispatcher:
- Customer service oriented
- Be able to work with flexible hours and on weekends
- Previous security experience with a reputable firm would be an asset
- Excellent interpersonal skills
- Have high personal standards of honesty and integrity
- Minimum of 3 CXC/CSEC subjects including English
- Have a clean police record

Armed Security Contractor:
- A valid Firearm Users’ (Employee's) Certificate 
- Competence in the use of pistols and shotguns would be an asset
- Be medically fit
- Possess at least 3 CXC/CSEC subjects
- NTCVET certification would be an asset

Cover letter along with Resume should be submitted to:
Marksman Limited
Lot 1219, Providence Way, Ironshore, Montego Bay, St James

Or via Email to info.marksman@guardsmangroup.com. Applications should include the advertised position in the subject.  

Only shortlisted candidates will be contacted for an interview.

Promotional Reps, Part-time

Promoters needed for Supermarket Promotions on Weekends

Ladies must be confident, well spoken, hardworking, committrd and full of energy with an outgoing personality.

Please send resume, a recent photography and days pay requirement. Incomplete applications will not be considered

Email: SLIQENTERTAINMENT@GMAIL.COM

DEADLINE IS WEDNESDAY FEB 15, 2017

Graphic designer

Main Duties:
Develop concepts for and design all Digicel collateral materials, including retail posters, ads, billboards and banners, newsletters, flyers, invitations, etc. as needed by the business
Develop creative concepts for brand, acquisition and retention campaigns that are in keeping with brand guidelines
Meet all deadlines set by the Marketing Communications Manager
Manage and maintain graphic files, including company logos, photos and art, etc.
Assist Marketing team with brainstorming, marketing and advertising strategies as it relates to creative concepts/ideas

Experience Required:
Associate’s or Bachelor’s degree in graphic design, communications or related field or equivalent experience
At least 3-4 years’ experience in graphic design
Adept knowledge of Macintosh, Quark Express, Photoshop, Illustrator, Dreamweaver, and Microsoft Office
Experience with web site design and updates

Function Skills:
Artistic Sensibility – Knowledge about design elements, such as color and composition.
Technical Skill – Must have adequate knowledge and experience with design software programs such as Photoshop, Quark Xpress.
Communication Ability – must be able to effectively present ideas—both verbally and visually.
Organized and detail oriented
Problem Solving Ability – must be solution oriented and analytical
Ability to meet deadlines
Ability to multi-task

APPLY HERE

TELEBRANCH CSR

 •       Act as the primary contact with personal line customers , contacts and intermediaries who wish to deal with the company using telephone , email, web chat and other electronic channels.

•         Provide and record quotations for existing customers, prospective customers and intermediaries.

•         Process policy renewals to completion whenever possible. In other situations, complete policy renewals as far as practical and give customers the information necessary  for them to complete the renewal process.

•         Provide assistance to customers purchasing new insurance policies and process new business as far as possible.

•         Follow up with customers  and prospects regarding all open quotations, renewal requests  and new business inquiries until the policies are either completed  or the customers decides that he/she does not require the insurance policy.

•         Register and assign to the Claims Department all new insurance  claims and provide customers with all necessary assistance and support so that claims can be processed as quickly as possible.

•         Provide customers with updates  and guidance regarding their open claims.

•         Provide general insurance related advice and information.

Qualifications & Experience

•             Bachelor’s Degree in Business Administration, Management Studies, Accounting or related field.

•             Diploma in insurance studies OR Certificates in Motor or Property insurance.

•             At least two (2) years working experience in motor underwriting in a general insurance company.

•             FSC licensed or eligible to be licensed.

•             Knowledge of Underwriting theory and application, Rating principles , and claims processing.

APPLY HERE

Finance Officer- General Ledger

Allied Insurance Brokers (AIB) is seeking to recruit a highly motivated individual to fill the position of Finance Officer- General Ledger for its head office.

 The incumbent will be expected to perform the following functions:
 • Assist in the preparation of Management Accounts and Quarterly Consolidation package
• Preparation/review of General Ledger and Bank reconciliations
• Preparation and filing of regulatory returns
• Preparation/review of audit schedules
• Ensure account balances are properly analyzed on a timely basis to provide insight and enable correction where necessary
• Prepare high level analyses and reports to aid management decisions

 Skills and competency requirements
 First Degree in Accounting or Finance or completed ACCA Level 2
Command of principles of financial analysis
 Strong knowledge of Accounting applications
Ability to work within tight deadlines
Sound practical accounting knowledge
Excellent Analytical Skills
Excellent Communication and presentation skills
 Related Work Experience
At least three years Accounting experience in a Corporate environment.

APPLY HERE

CUSTOMER SERVICE SUPPORT- EMPLOYEE BENEFITS

 Allied Insurance Brokers (AIB) is seeking to recruit a highly motivated and customer service oriented individual to fill the position of Customer Service Support for its head office. A member of the Employee Benefits Department, the successful candidate will proactively handle the insurance needs of our clients through follow-ups and auxiliary services while using market and product knowledge ensuring Client satisfaction.

KEY RESPONSIBILITIES
Provide guidance to clients on health and life insurance benefits available and eligibility for same. Communicate all changes to clients in an accurate and efficient manner. Submit all claims with all relevant documentation, to insurers in a timely manner to avoid unnecessary delays. Vet documents received from clients/ insurers to ensure completeness and accuracy before dispatching.

QUALIFICATIONS
Passes in 4 GCE O’Level or CXC (General) subjects including English Language and Mathematics Working knowledge of the relevant classes of Insurance Two years experience in a customer service capacity within the Insurance Industry accompanied by good product knowledge

SKILLS AND COMPETENCY REQUIREMENTS
Excellent written and oral communication skills Exceptional interpersonal skills Must be able to handle multiple priorities and have good organizational skills Must be highly motivated, responsible and possess initiative Good working knowledge of computers and software Only shortlisted applicants will be contacted. APPLY HERE