Voice Support Agents - Graphic Design skills
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
We’re looking for detail-oriented and thoughtful people to join our growing international team!
Duties
You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
Diagnose and solve the customers’ problems via phone, email, chat.
Communicate effectively via phone, chat, and email with our customers
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture
Your commitment
Candidate must have experience in phone support
Speak Fluent English Language
Experience or knowledge of Graphic Design
Exceptional Computer Skills
Critical thinking and problem-solving skills
Excellent oral and written communication
Able to build a good rapport with clients
The ability to multitask
Ability to work under pressure
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
Have your own laptop
Noise-canceling headset
Reliable internet connection
Benefits
The flexibility of working from home without having to go to the office
An international and diverse work atmosphere
Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you believe this is a perfect opportunity for your career, please feel welcome to apply!
* Please submit your application in English
Come and visit our website to learn more about us!
https://influx.com
