Influx builds full-service customer support teams that can flex and scale monthly.
We enable companies of all sizes to deliver consistent and high-quality service 24/7.
Our team is growing and we are looking for highly competent Customer Service Agents for voice support.
Job description
You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Tasks include:
Diagnose and solve the customers’ problems
Communicate effectively via phone with our customers
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture
Requirements:
Excellent written and verbal English and French communication skills (Fluent/Native level)
Strong problem-solving skills
Team player
Quiet environment- free of distractions and background noise
Ability to navigate multiple computer applications simultaneously
Experienced as a Voice Support agent is a bonus
Willing to work on Weekends (Saturday and Sunday)
Flexible working hour/day
Attention to details
Own a fully-functional laptop
High-speed, reliable internet connection
Keen attention to detail
Strong organizational skills
Ability to thrive in a remote work environment
Benefits:
The flexibility of working from home without having to go to the office
Work with clients in the USA, EU, and elsewhere
Extensive opportunities to learn from, and work with, high-performing colleagues
Career opportunities! We're a fast-growing startup with roles and positions to grow into
If this sounds like you or someone you know, Apply now! Using the link below:
https://influx.typeform.com/to/j0CrmVFI
