Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
We’re looking for detail-oriented and thoughtful people to join our growing international team!
Duties
You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
Diagnose and solve the customers’ problems via voice support
Communicate effectively with our customers
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture
Your commitment
Fluency in English and Spanish, spoken and written
Excellent communication skills, both on the phone and in writing
Personal integrity and conscientiousness
Strong orientation on task completion, results, and strategic goals
Team player
Continuous learner
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
Have your own laptop
Noise-canceling headset
Benefits
The flexibility of working from home without having to go to the office
An international and diverse work atmosphere
Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you believe this is a perfect opportunity for your career, please feel welcome to apply!
* Please submit your application in English
Come and visit our website to learn more about us!
https://influx.com
Job Types: Full-time, Contract
