Do you enjoy flexibility and the ability to work from home? We Are Working (under Achieve Test Prep: https://weareworking.com) is a fully managed staffing solution provider. We work with small and medium-sized businesses to identify roles they need to fill, document their processes, hire qualified candidates offshore, and then train, monitor, and coach the hires. We are a fully virtual organization with all team members working 100% remotely.
Are you looking for a position to serve as your client’s indispensable partner? Are you seeking an opportunity to put your talent and skills to build your client’s success? Are you a driven professional who has administrative support experience and is passionate about customer service? This role will cater assistance to clients with a variety of customer service and administrative-related tasks.
Responsibilities:
Maintain customer appointments/calendars
Email/file/event management and organization
Take calls or make calls to clients, vendors or others
CRM building and administration: updates & data entry
Summarize, analyze and make recommendations about information in blog posts, newsletters etc
Prepare presentations and/or spreadsheets
Manage and update social media accounts & handle basic digital marketing tasks
Provide assistance with other tasks, as needed
Desired Skills and Experience:
Available Mon-Fri during business hours (8 am - 9 pm Eastern Time), during 40 hours per week or a minimum of 25-30 hours per week
Must be able to speak and write fluently in English and be an excellent communicator
Bachelor's Degree or high school diploma and conclusive experience in the customer service or administrative field
1-3 years of experience as a virtual assistant/administrative or customer service representative
Proficiency with Microsoft Office suite including; Word, Excel and/or Google Suite including: Docs, Sheets and Calendar
Customer-centric, self-driven professional
Detail-oriented & organized
Proactive, pragmatic, and resourceful problem solver
Strong time management skills
Ability to manage multiple priorities and meet deadlines
Designated professional and equipped (laptop/desktop/reliable internet connection), quiet space
