Job Summary
We are looking for a Sales Development Representative (SDR) to join our team. As a member of our sales team, you will work across two lines of business -- Achieve Test Prep & Smarter with Achieve. You will manage inbound leads, with 80% of your appointments set by an appointment setting team.
As a member of this growing team, you will qualify B2C opportunities. You will serve as the primary Advisor to leads who are interested in learning about and using our services. When there is a match between what the lead is seeking and our services, you will close the sale, then hand the new customer off to a high touch, white-glove Customer Success team.
Our ideal team member will be highly organized, goal-oriented, and extremely self-motivated. No one-trick ponies. You must be able to recognize and adapt to leads who are ready to close on their first appointment, as well as nurture those who require multiple engagements before they close.
Our customer-centric experience begins with our front-line sales teams. On this team, we value putting our customers first. We continuously hunt for ways to serve our customers better than we did yesterday, and everyday. The result is a remarkable customer experience that starts with heart, intuition, curiosity, play, guts, and confidence… executed through a filter of professionalism.
Roles and responsibilities
- Make 30+ calls a day
- 80% of your call appointments are set by a calendar booking team
- 20% of your remaining time used for outbound calls to high lead score segment
- Using SMS, email, LinkedIn Messenger and phone to reach each contact
- Run discovery calls and collect critical information
- Actively manage your inbound leads
- Close deals on your own
- Answer questions about product and service features
Desired Skills and Experience
At least three years of sales experience
- Exceptional communication skills and ability to relate to others
- Positive attitude and highly motivated to reach/exceed quota
- Highly coachable, eager to learn and grow their career
- Willingness to work closely with others in a collaborative manner
- High level of comfort and knowledge of technology-based communication tools
- Minimum Associates degree
- We want genuine people
Ensuring a diverse and inclusive workplace where we learn from each other, people of different backgrounds, experiences, abilities, and perspectives are encouraged to apply. We are an equal opportunity employer, and a pleasant and supportive place to work. Women and minorities are encouraged to apply.
Job Details
Schedule: Shifts available between 8 pm and 9 am Eastern Time
Remote: 100% Online; based OUTSIDE of the USA
