Customer Service Representatives

INTERNATIONAL FINANCIAL COMPANY

is seeking

Customer Service Representatives

for 
SANGSTER INTERNATIONAL AIRPORT/ SECRETS RESORTS, MONTEGO BAY

Core Functions:

·         Greet and welcome prospective Customers with a smile while maintaining eye contact, good posture and professional attitude.

·         Constantly seeking to increase profitability, achieving and exceeding targets.

·         Perform duties in accordance with operating procedures described in the Operator’s Manual & Public Relations Guidelines.

·         Display cordiality, transparency, rapidity and efficiency to achieve excellence in customer care.

·         Maintain corporate image and observe proper care of the functioning tools of the work centre.

·         Other duties that may arise from time to time and may be assigned to the employee.

 

 Requirements for this positions: 

·         Strong Commercial Behavior & Sales Skill

·         Excellent interpersonal and communication skills.

·         Excellent Customer Service Skills.

·         Must have a strong command of the English Language. Other languages would be an asset.

·         At least have an Associate degree or related certification in field applying to.

·         At least 2 years working experience, 2 years being in job post you are applying.

·         Results oriented.

·         Must be able to work on Weekends & Public Holidays.

·         Must be able to stand long periods without a problem.

·         Must have a Valid National Identifications, TRN & NIS Cards.

·         Must have a valid Police Record.

·         Must have reference letters from JP, Pastor, Police Officer, Doctor or Lawyer.

·         Must have necessary qualifications to show.

·         Must be living no further than  40 minutes from work location.

Please forward resumes to s.elliothylton@globalexchange.com.jm