Sales Representative PT/FT - Remote
Digital Content Specialist
Customer Service Agents-Influx
eLearning Curriculum Supervisor -Remote
Do you enjoy flexibility and the ability to work from home? Achieve provides online prep courses to increase students’ likelihood of earning college credits via credit-by-exam. We are an entirely virtual organization with all team members working 100% remotely.
The Tryall Club, Hanover
Applications are invited from qualified per-
Co-op Assistant (Contract)
Sagicor Life Jamaica Limited is seeking to identify a suitable candidate to join our Premium Accounts team in the capacity of,
Co-op Assistant (Contract)
The selected candidate will have responsibility to update computer records with information from salary deduction forms and process salary deducted payments.
Key Duties and Responsibilities:
Process all requests for change in method of payment to Salary Deduction option.
Process refunds from Unprocessed and Unidentified Suspense accounts.
Process transfers from Unprocessed and Unidentified Suspense accounts.
File all Journal Vouchers and Requisitions monthly as stipulated by the department.
Prepare monthly reports for all refund/ transfer processed by the stipulated due date.
Perform other related duties as assigned from time to time.
Academic Qualifications/ Specialized Skills/ Competencies:
Six (6) CSEC general proficiency subjects including Mathematics and English Language.
LOMA (Parts 1 and 2) or other industry related designations would be an asset.
Two (2) years’ working experience including one (1) year experience in an operations division of a life insurance company.
Excellent human relations, time management and analytical skills.
Excellent oral and written communication skills.
Expert knowledge of insurance policies and processes.
Working knowledge of basic accounting principles.
Working knowledge of computer applications including word processing and spreadsheet applications.
Enrollment Clerk, Customer Service Representative
Sagicor Life Jamaica Limited is seeking to identify a suitable candidate to join our Marketing Services team in the capacity of,
Enrollment Clerk (Sessional) (6-Month Contract)
The selected candidate will Perform administrative activities involved in assisting the successful operation of Direct Marketing campaigns.
Contact Centre Associate Trainee
Sagicor Group Jamaica Limited is seeking to identify a suitable candidate to join our Group Client Contact Centre team in the capacity of,
Contact Centre Associate Trainee - Contract (Grade 2)
Work from home jobs
Intern Coach in Virtual Internships
How many interns will VI be supporting this year?
In 2020 Virtual Internships supported 1600 students and we plan to double, even triple our numbers in 2021. Interns come from around the world, with our 2020 alumni representing over 150 different universities from the US, UK, EU, MENA, and APAC regions.APPLY NOW
What is the end goal of providing coaching?
Customer Service Trainer -Remote
Trainer
We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.
We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.
A Customer Service Trainer is responsible for facilitating and coaching on-the-job training sessions for new hires. The goal of the Trainer is to make sure that the Customer Service Representatives develop their skills and knowledge in successfully addressing the customer's needs.
Roles and Responsibilities:
Monitor onboarding of New hires.
Facilitates live training sessions and refresher training to transfer program product knowledge, chat/email/call handling skills, customer service/sales skills, and program process and procedures.
Maintains Subject Matter Expertise for the program being handled by knowing up-to-date products and services, policies, processes, and procedures.
Provides feedback to the Training Manager/Operations Manager/CSM to identify gaps in training and other areas of opportunity.
Develop account-specific knowledge banks consisting of handbooks, cheatsheets, and other pertinent training videos.
Attends training meetings and responds to emails as needed to ensure all program information is documented and updated.
Collaborate with Quality and Operations Team to identify skills gaps that can be addressed through training initiatives for continuous learning.
Position Requirement:
Relevant experience of at least 2 years.
Ability to identify individual engagement levels through active listening, targeted questioning techniques, and real-time observation of trainee behaviors
Ability to effectively determine what each trainee has learned, adjust training techniques to meet individual needs, and motivate trainees to develop new knowledge into skills
Ability to create an environment conducive to practicing new behaviors and assess whether new skills are being formed from learned knowledge
Ability to determine whether the expected skills will result in tangible results in operations, measured through speed to proficiency, metric performance, and agent retention
Passion to uphold the values of LTVplus through a service-oriented mindset and willingness to promote the growth of self, colleagues, company, and client.
Consistent attendance and punctuality.
Excellent non-verbal and verbal communication skills – both oral and written
Displays organized, innovative thinking to strategically solve problems
Ability to work independently with minimal supervision, but also in a team environment
Strong attention to detail.
Ability to work multiple shifts as required and potential weekend work.
Software/Tools: Knowledge of all of the platforms mentioned above is not required but definitely a plus. Knowledge in the use of Google Classroom and other Google Apps is required.