Vijua is a Cairo-based technology company specialized in interactive ebook technologies. Their award-winning platform, Kotobee, is used today by top institutes and organizations all over the world, with an increasing user base in Education, Publishing, and Training. More information on Kotobee is available at https://www.kotobee.com. Within Vijua, there is plenty of learning opportunity, all under a friendly lenient work environment, with a great supportive team.
We are seeking an entry-level highly-motivated candidate who enjoys helping people. The candidate will fill the role of Technical Support Representative for our growing software platform, and become responsible for solving support queries through various channels.
Our platform targets a western audience mainly, so the candidate should be proficient in English language. Spanish-speaking is a bonus.
The responsibilities include, but are not limited to:
Understand our software platform thoroughly in detail (full training will be provided).
Respond to technical support queries promptly through various channels, within 60 min time-frame.
Perform duties as needed.
Job Requirements
A university degree (no specific requirement), or equivalent work experience.
High availability and always connected online.
Excellent English writing skills (Spanish is bonus).
Good verbal skills (in case of phone queries).
Ability to work under pressure.
Interested? Apply now!
You have until May 30th, 2020 to apply!
