Hello Jamaica!
We are Talentpop! A dedicated group of Customer Experience & E-Commerce professionals seeking Dedicated Customer Service/Virtual Assistants to work as Customer Service Agents for several of our E-Commerce businesses and clients!
BPO Experience is a PLUS!
Responsibilities:
Respond to:
Customer related emails.
Live chat messaging.
Social media engagement (Facebook/Instagram messages and comments).
Inbound phone calls (if required)
Collaboration in a group or team setting.
Work independently; manage time, and multi-task.
Represent the company/client brand.
Requirements:
3+ years of Customer Service Experience
Great English
Reliable internet connection required.
Looking for a long-term position with growth opportunities.
E-Commerce experience preferred.
Any experience working with Shopify, BigCommerce and/or Amazon clients is a plus.
Any experience or familiarity using G Suite, Zendesk, Freshdesk, Intercom or Gorgias is a plus.
Flexible hours and work on weekend hours (if needed).
Able to communicate via Zoom Video, Slack, and Email.
Number of positions available
4
We have many jobs to fill and we encourage all qualified applicants to apply.
1. Copy and paste this link: https://bit.ly/online-jobs-jamaica
2. Your Application code is: JAM
2. Complete the application to the best of your ability! We are looking to bring on 2 agents in the next 10 days!
Looking forward to getting to know you!
