Position Summary / Primary Purpose
The Operations Manager oversees daily operations of all aspects of the company. This individual supports the success of all division performance metrics including customer satisfaction, employee engagement, and financial profitability through labor and operational cost management.
He/she is responsible for monitoring the delivery of seamless event operations, along with sound warehouse, fleet, and inventory management strategies. Communicates with clients on behalf of the company, delivering client satisfaction. Recruits, and motivates the team, ensuring crews are highly trained, engaged, communicating effectively, and proactively managing issues impacting the customer experience.
Essential Functions
• Event site management – Oversee the events set and strikes with a dedication to quality and consistency, along with a pride of execution that meets or exceeds client expectations.
• Warehouse management - support standards of excellence in warehouse organization, including processing, storage, preventative maintenance, and cleanliness, with full adherence to health and safety workplace protocols.
• Fleet management – daily oversight of the company fleet of vehicles, including tracking regular maintenance, registration, and insurance schedules, to ensure all vehicles are clean, compliant, and road-ready.
• Dispatch routing – assist with geographically routing jobs, with full consideration of any local traffic expectations, venue restraints, or other limitations.
• Recruiting - recruiting, training, ongoing coaching, and motivation of employee team in pursuit of a highly engaged, responsible workforce.
• Sales support – provide prompt information to assist sales with the quoting process, including inventory knowledge, set times, and labor estimates.
Job Specifications/ Minimum qualifications:
Education: Bachelor’s Degree
License: Valid Driver’s License required
Communication and Other Skills Required
• Proven project management, time management, and multi-tasking skills
• Excellent follow-through, problem-solving, and people skills
• Excellent written/verbal communication skills
Experience Required
Minimum 5 years work experience in event operations, a warehouse, or other production environments, managing the execution of operations. Demonstrated strength in proactive time management, planning, and leading teams to proactively execute multiple events under tight deadlines. Demonstrated experience maintaining goods, inventory, warehouse equipment, and fleet management. Able to demonstrate clear written and verbal communication, multi-tasking, and execution and delivery of complex instructions under pressure. Able to demonstrate diligence and proactive results-driven work ethic.
Please send application and/or resume only to jobs.832rent@gmail.com
